Yes, all orders are packaged in a plain cardboard box or poly mailer. There is nothing on the outside that indicates the package contents. The label is addressed from SSC.

Everything available is on my website. Please use the search bar or browse the shop pages to find what you want. If an item says sold out, it is no longer available.

Prices are always shown on my website. Find the item by typing in the search bar or browsing the shop pages by category. The item listing will show how much it costs.

If you paid too much for shipping, the excess will be refunded to you.

All orders come with tracking — a shipping notification will be sent to your email when your order is done. Please remember I drop packages off 1–2 times per week; your notification is sent when the label is purchased, not when the package is in the mail

Probably! Shoot me a message and ask if what you’re thinking isn’t on the premade list. If your theme has items readily available, then I can likely do it for you.

Turnaround time is 1–2 weeks, especially for custom items. Premade items are usually packaged within a few days.

I drop packages off at the post office 1–2 times per week.

Customs give you more control over design. For paci add ons, the deco is more artist’s choice. I will take into account the colors and interests you list on your order form, but the design will be up to me.

Look through the supplies page to see options I have available. Special order centers for things I don’t already have are available for a $2 fee

I recommend contacting your local post office for help — they’re the experts on shipping! Go to the USPS website or visit your post office in person.

Unfortunately, I am not able to resolve shipping issues after dropping off your package — the tracking updates are the only information I have access to.

I do not give refunds for lost or stolen packages.

No; all items are first come, first served.

Clean your paci before and after use for best hygiene. Use warm water and mild soap to wash the nipple and back of the shield, then let your paci completely air dry before storing to avoid mildew. Do not use boiling water or harsh cleaning chemicals. Isopropyl alcohol can also be used when necessary.

I use strong glue, but please be gentle with decos as they are delicate! I do not recommend sleeping with a deco in your mouth, or any other situations in which they might be crushed.

No